The role, as published
About the company
Our client is a fast-growing software company.
The role
Raydar is recruiting for this role on behalf of our client. Own enterprise customer implementations from kickoff through go-live, acting as a trusted advisor to senior executives. Manage several accounts at once and feed customer insights back to product and engineering teams.
What you'll do
- Lead enterprise onboarding from kickoff and planning through integration setup and go-live.
- Manage multiple customer accounts at the same time.
- Build and maintain relationships with senior executives and steering committees, presenting early results and encouraging adoption.
- Advise customers on best practices with a clear point of view rather than simply fulfilling requests.
- Work with product and engineering teams to turn customer insights into roadmap input.
- Collaborate with pre-sales on proofs of concept and demos, and guide junior analysts on integration and data work.
What we're looking for
- Either a background combining large-company and startup experience in digital procurement, or 1 to 2+ years as an analyst at a leading consulting firm or investment bank.
- Polished, customer-ready communication, with the ability to lead and structure conversations with senior enterprise stakeholders.
- Post-sales enterprise implementation experience, having led deployments end to end.
- An excellent academic record from a highly regarded university, ideally in a quantitative or business-related discipline.
- Comfort pushing back constructively and working independently in a fast-moving environment.
Bonus points
- Hands-on experience with ERP or spend management platforms.
- Prior founder or founding team experience.
Location and work model
- San Francisco, CA, United States
- Hybrid, 3 days per week in office
- Full-time
Compensation, as the posting describes it
- Equity