The role, as published
About the company
Our client is a logistics software company.
The role
Raydar is recruiting for this role on behalf of our client. Act as the technical link between customers and a software platform, configuring the product for each client and turning what is learned into product direction. The role combines hands-on engineering with ongoing, close work alongside business leaders and operational teams.
What you'll do
- Lead end-to-end delivery of demanding customer projects, covering system design, rollout and ongoing tuning.
- Work closely with senior leaders and operational teams to understand their needs and translate them into technical plans.
- Learn the platform deeply, configure it for new use cases and build small tools that speed up customer workflows.
- Hold regular calls with end users and decision-makers to deepen adoption and open new use cases.
- Share patterns from customer work with product leadership to shape the roadmap.
- Provide hands-on support to keep the product reliable.
What we're looking for
- Engineering background that includes working directly with clients on their technical problems.
- Excellent communication and a record of building durable B2B relationships.
- Skill in discovery: asking the right questions, uncovering root problems and designing solutions that fit.
- Proficiency in Python and JavaScript, with a solid grasp of data-driven system design.
- Thrives when working through difficult technical challenges under shifting priorities.
- 2 to 6 years of relevant experience.
- A track record of strong achievement at a top-tier university or a fast-growing company, or steady growth into a senior role.
- Eagerness to learn the logistics industry.
Bonus points
- Track record bringing comparable software live for organisations with similar needs.
Benefits
- Health, vision and dental coverage
Location and work model
- San Francisco, California, United States
- On-site, in office
- Full-time
Compensation, as the posting describes it
- Base salary: USD 125,000 to 175,000
- Equity