Forward Deployed Engineer

About the company

Our client is a fast-growing technology company.

The role

Raydar is recruiting for this role on behalf of our client. Partner directly with large business clients to put AI-driven software into live use, from the final sales stages through production rollout. The work blends hands-on engineering with ownership of the client relationship, including connecting the product to client systems and measuring its quality.

What you'll do

• Spend time on site with end users to spot weaknesses in their processes and documentation, then organize that knowledge so AI systems can use it.
• Build quick, pragmatic connectors and retrieval pipelines linking the product to clients' business software.
• Create tailored evaluation methods for each client segment from limited real-world data, and work with engineering to raise model quality.
• Manage the full client journey, covering late-stage demonstrations, onboarding, expansion across multiple locations and continued support.
• Pass field feedback and feature ideas to the product team, and guide change management inside large, established organizations.

What we're looking for

• Background in building system connectors and data flows, such as APIs, webhooks or ETL across several platforms, or retrieval-based AI for business use.
• A technical degree or an equivalent record of shipping and deploying software; a strong school or strong prior employer is the usual expectation, otherwise very strong, verifiable results in relevant past work.
• Experience delivering software directly to clients in large, asset-heavy or regulated sectors.
• Experience adding LLM or retrieval features to a client workflow and creating evals to measure the outcome.
• Familiarity with integrating ITSM, ERP, field-service and maintenance platforms.
• A track record of taking deployments from pilot to production and producing results clients can measure.
• Hands-on experience personally building and shipping agentic or retrieval-based AI features.
• Willingness to travel domestically about 25% of the time.
• Roughly 1 to 5 years of relevant experience.

Bonus points

• Prior experience on an early-stage or founding team responsible for deployment or sales.
• Past startup founder experience with commercial traction.

Location and work model

• San Francisco, CA, United States
• On-site, 5 days per week in the office when not traveling
• Full-time

Compensation, as the posting describes it

• Equity